Redeeming Your Sephora Gift Card Online
Once you’ve checked your balance and are ready to shop, redeeming your gift card online is straightforward. Here’s how to do it:
If you have a physical gift card, start by scratching off the foil covering on the back of the card using a coin or fingernail to reveal your gift card number and PIN.
When you’re ready to checkout on sephora.com or sephora.ca, proceed to the checkout page and locate the Payment section. Enter your 16-digit gift card number and 8-digit PIN in the designated fields.
Click the Save and Continue button in the lower right corner of the payment area. You’ll immediately see the gift card amount deducted from your total order on the right side of the page.
What If Your Gift Card Doesn’t Cover the Full Order
A common question many shoppers have is why the checkout process still asks for a credit card even after entering gift card information. The answer is simple: if your gift card balance doesn’t cover the full order total, including sales tax and shipping fees, you’ll need to provide an additional payment method.
The gift card funds are always applied to your order total first. Any remaining balance must be paid with another method such as a credit card, debit card, or PayPal. Currently, Sephora doesn’t allow combining gift cards or eGift cards with payment options like Klarna or Afterpay.
If your order total is less than your gift card balance, don’t worry. The remaining balance stays on your card for future purchases. Always review the confirmation order page to verify all payment information and charges are correct before finalizing your purchase.
Purchasing Sephora Gift Cards
Knowing where to buy authentic Sephora gift cards ensures you’re getting legitimate cards that will work properly. Physical Sephora gift card balance Check gift cards can be purchased at any Sephora store, authorized retailers in the US and Canada, online at sephora.com or sephora.ca, through the Sephora app, or by calling customer service at 1-877-SEPHORA.
For eGift cards, you can purchase them online through sephora.com, sephora.ca, the Sephora app, or authorized retailers. When you buy eGift cards through the official Sephora website, they’re distributed by CashStar Inc.
Sephora only honors gift cards and eGift cards purchased through official channels. All gift card sales are final and non-refundable. You can purchase one gift card per online order with a maximum denomination of 250 dollars. For bulk purchases exceeding 2,500 dollars, you’ll need to use the Corporate Ordering Platform or call their corporate line.
Card Issuer Information
Understanding who issues your Sephora gift card can be helpful for legal or customer service purposes. In the US, Sephora gift cards, eGift cards, and store merchandise credits are issued by LGCS Inc., which is the sole legal obligor to cardholders.
In Canada, these cards are issued by Sephora Beauty Canada Inc., which serves as the sole legal obligor for Canadian cardholders. This distinction is important for understanding your rights and who to contact if issues arise.
Managing Your Gift Card Account
If you have online credit available on your Sephora account, it’s useful to know that this credit automatically applies first before your gift card balance. This ensures you’re maximizing your savings and using available credits in the most beneficial order.
Keep track of your gift card balances, especially if you have multiple cards. You can store your gift card information in your Sephora account for easy access and faster checkout during your shopping experience.